Company contact information
Open company pageCompany sourceReviewed Oct 21, 2026
Customer Service Number
US Customer Care contact
1-415-429-1027US24 hours daily
Company sourceReviewed Oct 21, 2026
Blacklane's Care Team lists telephone, chat and email routes for ride enquiries. This is the US number; local or international carrier charges can apply.
Choose the right route
Contact options
Check the department and calling region
before sharing your question.
Official website
Open company pageCompany sourceReviewed Sep 26, 2026
A useful first step
Before you contact
Blacklane
A clear request gives Blacklane the context needed to find the relevant matter. Keep the original ticket or agreement until the enquiry is resolved. The links keep the enquiry with the business that owns the service.
- 01
Check the operator’s live service notices before travelling to a stop.
- 02
Keep the original ticket or agreement until the enquiry is resolved.
- 03
A route operator may differ from the website that sold the ticket.
First-hand experiences
Community reviews
Loading published reviews…
Share your experience
Describe your own interaction with Blacklane. Submissions are reviewed before appearing here.
Trace the information
Company sources
Dates refer to source review, not a test call or a guarantee that information has not changed.
Report a contact correction