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Getting from A to B

FlixBus

flixbus.com

Customer Service Number

US customer-service contact

1-855-626-8585
Toll-free in listed regionUS
Company sourceReviewed Oct 16, 2026

FlixBus lists this contact for calls from the United States and offers an online help center. Keep the booking reference, journey date and affected departure available for a trip-related enquiry.

Mobile airtime or international charges may apply.

Choose the right route

Contact options

Check the department and calling region
before sharing your question.

A useful first step

Before you contact
FlixBus

To follow up with FlixBus, first identify the part of the service involved. For a rental enquiry, quote the agreement reference in the provider’s form. This reference cannot view a customer account or change an order.

  1. 01

    Keep the original ticket or agreement until the enquiry is resolved.

  2. 02

    A route operator may differ from the website that sold the ticket.

  3. 03

    Check the operator’s live service notices before travelling to a stop.

First-hand experiences

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Company sources

Dates refer to source review, not a test call or a guarantee that information has not changed.

Report a contact correction
  1. https://support.flixbus.com/us/en-us/safety
  2. https://www.flixbus.com/